2 need you

Northstar usage tripled in 60d, seat cap hit, customer-initiated pricing inquiry. Strong renewal + expansion signal. Forecast Neutral -> Positive Outlook.

Qualified upsell signal (0.79 confidence). Soft touch to the AE first per the Product B 'qualify carefully' SOP — never pitch directly.

(none)

{
  "to": [
    "@kim-ae"
  ],
  "body_md": ":wave: Northstar (Print) hit their seat cap 19 of the last 30 days and asked you about Team-tier pricing twice. Want me to set up a no-pressure check-in for next week?",
  "channel": "slack"
}